There are two main ways to send emails from a custom email address using Profit Share Sites. This guide will walk you through both options: configuring a domain in Email Services and setting a custom email in a one-off email campaign.
The BEST way is Option 1, by verifying an EXISTING email address you check and monitor on a day-to-day basis.
✅ Option 1: Use a Custom Email in One-Off Campaigns #
If you want to use a different email address (like your market center’s) for a single campaign, follow these steps.
Step-by-Step: #
- Go to Marketing → Campaigns
- Navigate to the Marketing section
- Click + New Campaign
- Choose Email → Blank Template → Design Editor
- Design Your Email
- Use the drag-and-drop editor to format your content.
- You can adjust layout styles from the left-hand panel (e.g., full-width or column layouts).
- Click the campaign name at the top to rename it for easy tracking.
- Set Send Options
- Click Send or Schedule
- In the sender info fields, enter your custom email address (e.g.,
office@marketcenter.com)
- Verify the Email Address
- If the system flags it as unverified, click “Verify Now”
- A code or confirmation link will be sent to that email.
- Once confirmed, you’ll be able to send from this email address, including sending future emails from here.
- If the system flags it as unverified, click “Verify Now”
- Optional: Set a Custom Reply-To
- Toggle “Send a custom reply-to address”
- Enter a verified email where you want replies to be sent
- Choose Recipients
- Select specific contact tags or segments
- Avoid sending to all contacts unless absolutely necessary
- Other Campaign Options
- Track clicks
- Add tags based on engagement
- Personalize subject lines and sender name
✅ Option 2: Configure a Dedicated Domain & IP #
Use this method to send emails from a verified subdomain you own (e.g., lc.yourmarketcenter.com).
Step-by-Step: #
- Go to Settings
- From your dashboard, click Settings in the bottom-left corner.
- Then select Email Services in the left-hand menu.
- View Existing Setup
- You’ll see your current Dedicated Domain and IP listed.
- Click it to open the domain configuration screen.
- Add a New Domain
- Click “Add Domain” and enter a subdomain (e.g.,
lc.marketcenter.com) that you own.
⚠️ Important:- You must own the domain (e.g.,
yourmarketcenter.com) - Do NOT use existing records like
email.yourdomain.com— this could overwrite other services and move all emails into the platform. This is why we recommend the other way over this one.
- You must own the domain (e.g.,
- Click “Add Domain” and enter a subdomain (e.g.,
- Verify the Domain
- Once entered, click Add & Verify
- You’ll be given DNS records to add in your domain provider.
- Follow the prompts to complete verification.
🧠 Best Practices #
- Never use a domain you don’t own (e.g.,
@kw.com) - Use subdomains (e.g.,
lc.yourdomain.com) to avoid interfering with your primary email provider - Always test new sender addresses by sending yourself a campaign first